Checking whether sending via SFTP is successful

In the event of an invalid CSV file upload or failure to send, we will promptly notify you via email about the failure and its specific cause.

To check the statuses of your messages, please refer to the admin portal.

In the email we will provide you with a the link to the CSV file.

Other useful information

  1. If your SFTP file is not processed due to an error, the relevant SMS messages will not be created in the Postman server, and thus will not be reflected in that particular campaign.

  2. You will receive an email response per file upload, to the email address which you specified in your SFTP form submission. This email will inform you if the messages were a success or failure.

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